Contact Us

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US Office 
Shimano American Corp. 
Reel Support Services 
One Holland 
Irvine, CA. 92618 

Canada Office 
Shimano Canada Ltd.
Reel Support Services 
427 Pido Rd.
Peterborough, ON. K9J 6X7

ON SITE CUSTOMER SUPPORT - IRVINE OFFICE
8:00 a.m. to 4:30 p.m. Monday - Friday
Pacific Standard Time

CUSTOMER SERVICE: 877-577-0600
5:30 a.m. to 5:00 p.m. Monday - Friday
Pacific Standard Time

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Fill out & print the form below for consumer warranty consideration:

For U.S. Customers Only:

Shimano
1 Holland Dr.
Irvine, CA 92618
1-877-577-0600

For Canada Customers Only:

Power Pro
427 Pido Road
Peterborough, ON K9J 6X7
Phone: 866-491-5229
(9am to 5pm EST)