US Office 

Shimano North America Fishing, Inc.
Reel Support Services 
One Holland 
Irvine, CA. 92618 

Canada Office 
Shimano Canada Ltd.
Reel Support Services 
427 Pido Rd.
Peterborough, ON. K9J 6X7

ON SITE CUSTOMER SUPPORT:

IRVINE, CA -  OFFICE

8:00 a.m. to 4:30 p.m. Monday - Friday

Pacific Standard Time

CUSTOMER SERVICE: 877-577-0600
5:30 a.m. to 5:00 p.m. Monday - Friday
Pacific Standard TimeUS Office