US Office

Shimano North America Fishing, Inc.
Reel Support Services 
One Holland 
Irvine, CA. 92618 

ON SITE CUSTOMER SUPPORT:

IRVINE, CA -  OFFICE

8:00 a.m. to 4:30 p.m. Monday - Friday

Pacific Standard Time

CUSTOMER SERVICE: 877-577-0600
5:30 a.m. to 5:00 p.m. Monday - Friday
Pacific Standard TimeUS Office 

Canada Office

Shimano Canada Ltd.
Reel Support Services 
427 Pido Rd.
Peterborough, ON. K9J 6X7